BetMaze Cookie Policy

We use cookies and similar tracking technologies to operate BetMaze Casino, keep your account secure, and give you a smoother, more personalised experience when you play with us. This Cookie Policy explains what cookies are, how we use them across our website and mobile applications, and how you can control them. By continuing to browse or play at BetMaze Casino, you agree to our use of cookies as described below, unless you adjust your browser or device settings.

What Cookies Are and Why We Use Them

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit our website. They allow us to recognise your device, remember your preferences, and understand how you interact with our games and services. We use cookies to keep BetMaze Casino running efficiently, to detect and prevent fraud, and to make sure every BetMaze login is secure and reliable. Without cookies, certain features of our site simply would not function correctly, so most cookies we set are necessary for the core operation of casino BetMaze.

How We Use Cookies at BetMaze Casino

We deploy several categories of cookies, each serving a distinct purpose. Some are essential to your visit, while others help us improve our offering over time.

Essential Cookies

These cookies are strictly necessary for our website to work. We use them to keep you logged in during a session, to remember items in your cashier, and to support secure transactions when you deposit or withdraw funds. Without these cookies, we would not be able to provide a functioning BetMaze casino login or process your payments safely.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use our platform, which pages are most popular, and where players may encounter difficulties. This data helps us refine navigation, improve loading speeds, and enhance the overall experience on both our desktop site and our BetMaze casino app. We collect this information anonymously and use it purely for internal performance measurement.

Functionality Cookies

Functionality cookies remember your preferences, such as your chosen language, currency, or display settings. They allow us to tailor the site to your needs each time you return, so you do not need to reconfigure your preferences with every visit to BetMaze Casino.

Advertising and Targeting Cookies

We, together with our marketing partners, use targeting cookies to deliver advertising that is relevant to your interests, including information about our welcome offers and ongoing promotions. These cookies may also be used to measure the effectiveness of a BetMaze casino bonus campaign or to limit how often you see a particular advert. We do not use these cookies to target individuals who have self-excluded or opted out of marketing communications.

Cookies and Your BetMaze Casino Login

Certain cookies are essential to authenticate you when you access your account. Every time you complete a BetMaze login, session cookies confirm your identity and maintain your connection securely while you play. These cookies also help us apply responsible gambling tools, such as deposit limits and time-out settings, consistently across your sessions. We recommend not disabling these cookies, as doing so may prevent you from accessing your account or completing a BetMaze casino login successfully.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment providers, analytics services, and marketing platforms. Our transactions are processed by Babaloo Limited, and instant bank payments are handled through Truelayer Limited; these providers may set their own cookies to facilitate secure payment processing. We carefully select our third-party partners and require them to handle any data collected through cookies in accordance with applicable data protection law. We do not control third-party cookies directly, and we encourage you to review the relevant third party's own cookie policy for further detail.

Cookies on the BetMaze Casino App

Our BetMaze casino app, available on iOS and Android, uses similar technologies to cookies, often referred to as local storage or device identifiers, to remember your settings and keep your session secure. These technologies function much like browser cookies and are covered by this policy. We use them to make sure the BetMaze app performs smoothly, remembers your login details where you choose to save them, and delivers a consistent experience whether you play on your phone, tablet, or desktop.

Cookies Relating to Bonuses and Promotions

We use cookies to track your eligibility for certain promotions, including our welcome package and any BetMaze casino no deposit bonus offers we may run from time to time. These cookies help us confirm that a bonus is applied correctly to your account and that wagering requirements are tracked accurately. If you clear cookies related to a promotional session before an offer is fully credited, you may need to contact our support team so we can verify your eligibility for a BetMaze no deposit bonus or other promotional reward.

Managing and Disabling Cookies

You are in control of how cookies are used on your device. Most browsers allow you to:

• View which cookies have been set and delete them individually or entirely
• Block third-party cookies while still permitting essential ones
• Block all cookies from all websites, including our own
• Set your browser to notify you whenever a cookie is offered

Please note that if you choose to block or delete essential cookies, certain parts of BetMaze Casino may not function properly, and you may be unable to log in, deposit, or claim promotions. Instructions for managing cookies vary by browser and device, so we recommend checking your browser's help section for specific guidance.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any revised version on this page, and we encourage you to review it periodically. Your continued use of casino BetMaze after changes are published constitutes your acceptance of the updated policy.

Our Licensing and Company Information

BetMaze Casino is owned and operated by ProgressPlay Ltd, licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, issued on 16 April 2013, and holding a UK Gambling Commission account. We are committed to complying with all relevant data protection and gambling regulations in the jurisdictions where we operate, including our approach to cookies and user privacy.

Contact Us

If you have questions about our use of cookies, or if you need help managing your preferences, please reach out to our support team via LiveChat, available 24/7, or by emailing customersupport@instantgamesupport.com. For complaints, you may write to complaints@instantgamesupport.com. We are here to help you enjoy BetMaze Casino with confidence and transparency.