About BetMaze

Welcome to BetMaze Casino, an online casino and sports betting destination built for players who want variety, security and a rewarding experience in one place. We are proud to bring together thousands of games, a genuine rewards programme and a payments system designed with speed and safety in mind. Below, we explain who we are, how we operate, and what you can expect when you join BetMaze.

Who We Are

BetMaze is operated by ProgressPlay Ltd, a company registered in Malta under number C58305, with its Soho Office at 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta. We opened our doors in 2026 with a clear goal: to give players in the United Kingdom, and beyond, a trustworthy home for online casino games and sports betting. While our primary focus is the UK market, we also welcome non-UK players, who are served under separate withdrawal minimums, timeframes and, in selected countries, cryptocurrency payment options.

Our transactions are processed by Babaloo Limited, based at 5 Secretary's Lane, Gibraltar GX11 1AA, so you may see charges on your bank or card statement appear as ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU. Instant bank payments on our platform run through Truelayer Limited, a regulated payments provider that helps us keep deposits fast and secure. Getting started is simple through our quick BetMaze Casino registration process.

Our Licence and Regulation

We hold a licence from the Malta Gaming Authority under number MGA/B2C/231/2012, issued on 16 April 2013, and we are also registered with the UK Gambling Commission under account number 39335. These licences mean we operate under strict rules covering fairness, player protection and financial security. Our Restricted Territories policy applies to any jurisdiction outside the United Kingdom, and non-UK players are served under a separate set of rules. We do not accept players who are registered with GAMSTOP or who are self-excluded elsewhere on our network, and we take these safeguards seriously across our entire platform.

Games and Software Providers

At BetMaze, we offer more than 2,500 games across desktop and mobile, with over 1,000 available specifically for mobile play. We have partnered with some of the biggest names in the industry, including NetEnt, Pragmatic Play, Big Time Gaming, Games Global, Evolution Gaming, Playtech and Hacksaw Gaming, among others, to bring our players a genuinely diverse library. Our game types span slots, Megaways titles, jackpots and progressive jackpots exceeding £1 million, alongside table classics like roulette, blackjack and baccarat.

Our live casino, powered by Evolution Gaming, includes blackjack, roulette, baccarat, Casino Hold'em, 3 Card Brag and Monopoly Live, giving you the feel of a real casino floor from wherever you are. Beyond casino games, we also provide sports betting on football, basketball, cricket, rugby, tennis, horse racing and golf, so there is always something new to explore. You can access everything we offer through our desktop site, our mobile-optimised browser experience, or our dedicated iOS and Android apps, whichever suits your lifestyle best.

Payments You Can Trust

We support a wide range of currencies, including GBP, EUR, USD, CAD, NZD, JPY and INR, and we offer cryptocurrency options such as BTC, ETH, USDC, TRX and SOL for non-UK players and selected countries. Our deposit methods include Visa and Mastercard debit cards, virtual and prepaid cards, PayPal for UK and Ireland, PayViaPhone, Apple Pay, Instant Bank Payment, Paysafecard, Payz, Skrill, Neteller and Neosurf, so you can choose whichever option feels most convenient.

Our minimum deposit starts from £10 (or currency equivalent), and minimum withdrawals are set at £5 for UK players and €20 for non-UK players, with alternative thresholds depending on the payment method used. We aim to review and process UK withdrawals within one business day, while non-UK withdrawals are typically handled within three business days. Once approved, funds are usually back with you within seven business days, and we always return money to the same method you used to deposit, in line with our anti-fraud commitments.

Our Rewards Programme

We believe loyalty deserves recognition, which is why we built our Rewards Programme, open to every player at BetMaze. You earn points by completing Missions, such as trying a new game, claiming a bonus or triggering a slot feature, and these points build your Level and unlock Badges tied to exclusive offers. Our leaderboards add another layer of excitement, awarding extra prizes and early access to upcoming game releases. Points can be spent in our Rewards Store on free spins, deposit bonuses, bonus money and cashback, though at least one £10 deposit is required to start collecting and spending, and a £10 deposit within the last 30 days keeps your progress moving.

Bonuses and Promotions

New players joining BetMaze can claim our welcome bonus: 100% up to £50 plus 20 Free Spins on Big Bass Bonanza, on a minimum deposit of £10 made through our cashier. We also run a sports welcome offer, Bet £10 Get a £10 Free Bet, for players who prefer wagering on football, cricket or horse racing. Beyond these, our promotions calendar features the Mystery Box, our Midweek and Weekend Wheels of Spins, seasonal campaigns like the Trio of Fortune and Sahara Riches, plus leaderboard competitions such as Reel Legends. All bonus terms, including wagering requirements and expiry periods, are clearly outlined on our BetMaze Casino bonus pages, and we exclude Skrill and Neteller deposits from qualifying for these offers.

Customer Support, Your Way

Our support team is available 24/7 through LiveChat, email and our Help Centre, with assistance offered in English, Finnish, French, Japanese and Spanish. Whether you have a question about a deposit, a game feature or an ongoing promotion, we are here to help at any hour. You can also reach us directly through our dedicated support and complaints email addresses, and we aim to respond promptly to every enquiry.

Responsible Gambling at BetMaze

We are committed to promoting responsible gambling across our platform. We provide tools for deposit limits, time-outs and self-exclusion, and we work closely with GAMSTOP to support players who need a break. Our goal is for BetMaze to remain a place of entertainment first, and we encourage every player to gamble within their means and to reach out to our support team whenever they need guidance or assistance.

Content updated: September 22, 2026